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| Comparing Access, Service Use and Satisfaction Between Consumers in HMOs and Non-HMOs | ||
Do HMOs Make a Difference?
Consumer Assessments of Health Care
Winter 1999/2000
Inquiry, vol.36, no.4 (Winter 1999/2000): 411-418
Timothy K. Lake
Abstract:
his study examines the effects of health maintenance organizations
(HMOs) on consumer assessments of health care among the privately insure, nonelderly
population. After controlling for population and location differences, the study finds
that HMO enrollees are less likely than those in non-HMOs to be satisfied with their care,
to rate their last medical visit highly, and to express trust in their physicians. One
exception is a finding of little or no statistically significant difference between HMO
and non-HMO enrollees in the likelihood of distrust that a physician may provide
unnecessary services.
For a full copy please visit Inquiry
