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Issue Brief No. 70
Supplementary Table 2

Office waiting times for emergency departments and other "walk-in" facilities

 
1999
2001
Emergency Department visits
 
 
       Percent waited 15 minutes or less
42
33*
       Percent waited 15-30 minutes
22
22
       Percent waited more than 30 minutes
36
45*
Other "walk-in" visits (no appointment)    
       Percent waited 15 minutes or less
43
40*
       Percent waited 15-30 minutes
31
31
       Percent waited more than 30 minutes
26
28*
Visits with appointments    
       Percent waited 15 minutes or less
56
55
       Percent waited 15-30 minutes
29
28
       Percent waited more than 30 minutes
15
16

*Difference with 1999 is statistically significant at .05 level.

Source: Community Tracking Study household survey, 1999 and 2001.

Note: Estimates of waiting time are based on the person’s last reported visit to a physician within the past year. In identifying the visit, survey respondents were asked whether or not the visit was to a hospital emergency department. If no, respondents were asked whether or not they made an appointment for the visit. Office waiting time is based on the time interval between when they arrived at the ED/physician’s office/other ambulatory care, and when they actually saw a medical person.

 

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The Center for Studying Health System Change Ceased operation on Dec. 31, 2013.